Our Process
Most epoxy contractors install whatever system they sell. We don’t. Here’s how we diagnose your facility, recommend the right system, and install it correctly — every project, every time.
The Industry Default
The contractor’s entire crew is trained on that one system. Their supply chain is built around it. Their pricing model assumes it. So when a customer calls, the recommendation is usually the same regardless of the facility: “we’d install our standard system.”
Sometimes that’s the right call. Often it isn’t.
The result is what you see across Kansas City, Springfield, and the Midwest — commercial epoxy floors failing at 18 months when they should have lasted ten years. Delamination. Hot tire lift. Chemical attack. Thermal shock cracks in a food processing facility where the wrong system was specified for a hot washdown environment.
Most of those floors didn’t fail because of installation defects. They failed because the wrong system was installed in the first place.
How GroCo Operates
Between us, we have eighteen years installing commercial floors — Michael with thirteen years, Colby with five — including time at one of Kansas City’s established commercial flooring contractors before partnering up and founding GroCo. We’ve seen what works. More importantly, we’ve seen what doesn’t, and why.
GroCo was built around a different commitment: we work with multiple manufacturers, and we don’t recommend a system until we’ve walked the facility.
Our crew is trained across all of them. Our pricing is built around system fit, not system loyalty. When you call us, the first thing we do isn’t quote you a system — it’s schedule a site survey.
An owner walks your facility. We test your concrete. We ask about your operations, your chemicals, your traffic, your maintenance budget, your downtime tolerance. Then — and only then — do we recommend a system.
How a GroCo Project Runs
An owner — Michael or Colby, not a sales rep, not a junior estimator — personally comes to your facility. We walk the space, measure it, look at the existing concrete, identify any moisture or contamination issues, and ask you about how the space is used: traffic patterns, equipment, chemicals, washdown frequency, temperature swings, downtime constraints.
Concrete is the foundation of every epoxy floor. We assess substrate condition, moisture vapor transmission, surface profile, contamination, cracks, and joints. If your concrete needs remediation before any flooring system can succeed, we tell you — even if it means you don’t end up hiring us for the floor itself.
Based on the survey and concrete assessment, we recommend a system. We’ll explain why this system fits your facility, what the alternatives are, and what the trade-offs are. You’ll know what each system costs, how long it lasts, what the downtime requirement is, and what the maintenance looks like.
We’re system-agnostic. The recommendation is driven by your facility, not by which manufacturer we’re locked into selling.
Written proposal with line-item pricing, scope of work, materials, timeline, and downtime requirements. We schedule the work around your operations — including weekend and overnight installs when downtime is critical.
Our crew installs the system. An owner walks the project at start, mid-installation, and closeout. You get a closeout package with maintenance instructions, warranty documentation, and direct contact info — for an owner, not for a customer-service queue.
Honesty Section
The wrong job is worse for everyone than no job. Here’s where we tell you no.
Not because there’s anything wrong with that work — there isn’t — but because our crew, our equipment, and our standards are built for commercial environments. A residential installer with the right systems is a better fit for a residential project.
If your facility is too specialized in a niche we don’t do well, or if a different contractor is genuinely better positioned for your project, we’ll tell you and refer you elsewhere. Reputation lasts longer than any single job.
If a manufacturer is pushing us a system we’ve seen fail, we don’t install it — even if it would win us a job. Our reputation is built on floors that hold up. That requires saying no to specs we know won’t.
Ready to Start?
Forty-five minutes of an owner’s time, on your facility, with no obligation. You’ll walk away knowing what your floor needs — whether you hire us or not.